Frequently Asked Questions
What is the check in and check out time?
Check in time: 4 PM
Check out time: 11 AM
Is there a minimum age to stay?
The guest must be minimum age of 18 years old to check-in. Minors must be accompanied by an adult. It is necessary to present Government issue photo ID and valid credit card in name of registered guest at check-in.
Housekeeping Services during stay?
We offer housekeeping services once every 7 days during your stay. If you require replenishment of towels during your stay this will be accommodated through the guest services department at the front desk.
How can I request early check in and late check out?
If you are making a reservation through www.hotelstlaurent.com, after clicking on BOOK NOW button there are Other Service & Options on your left. Please select your request option.
Already have a reservation. Contact our Front Desk team at 1-866-835-7707or email email@example.com to book this service. Note these are requests only and are not guaranteed until closer to check in time.
Early Check in fee: CAD 29.75
Late check out fee: CAD 29.75
Prices shown include mandatory taxes.
Is the hotel pet friendly?
Yes. Small to medium sized dogs and cats are welcome. Maximum of 2 pets per room.
Pets allowed for an extra charge. As we are an extended stay hotel the cost is charged based upon length of stay. All are per stay based upon length of stay.
Price shown exclude mandatory taxes in CAD. Additional cleaning fees may apply.
1 to 6 nights: $60
7 to 14 nights: $100
15+ nights: $150
There are specific rooms. Pet-friendly rooms can be requested by contacting the property at 1-866-835-7707 or by email firstname.lastname@example.org
Why does Hôtel Saint-Laurent Montréal preauthorize my credit card?
Preauthorization is just a hold to guarantee your room. Credit Card is preauthorized by the hotel in advance of check in to ensure the validity of the credit card. If the credit card is found to be invalid the hotel will attempt to contact the guest on the registration to secure a valid credit card. If this cannot be done the hotel reserves the right to cancel the reservation as it is deemed invalid at that time.
Do I need to bring my credit card?
A Credit Card in the name of the person checking in must be presented to check in. A preauthorization hold will be placed on your card account for the full anticipated amount to be owed to the hotel, including estimated incidentals, through your date of check-out. The hotel releases any unused portion immediately upon departure. The card issuer may not release funds up to 72 hours from the date of check-out or longer. This is at the discretion of your card issuer.
How much is the preauthorization?
The credit card is preauthorized for the duration of your stay (room and tax) plus CAD 50.00 as a security measure against future charges during your stay.
Does Hôtel Saint-Laurent Montréal supply a cot or crib?
Yes. Please contact the hotel at 1-866-835-7707 or by email email@example.com to book your cot or crib. Limited availability.
Cot: CAD 20.00 per night plus taxes
Crib: No charge
What is the hotel cancelation policy?
If you do not contact the hotel to cancel or modify your reservation by 4pm local hotel time the day before specified check-in date, you will be charged one night room and tax. Special conditions may apply based upon specific rate promotions which supersedes this general policy. Examples of this may be prepaid non-refundable rate promotions or group rates.
At check in, the front desk will verify your check-out date. Rates quoted are based on check-in date and length of stay. Should you choose to depart early, price is subject to change.
We reserve the right to cancel or modify reservations where it appears that a customer has engaged in fraudulent or inappropriate activity or under other circumstances where it appears that the reservations contain or resulted from a mistake or error.
What is the best way to get from the airport to the Hôtel Saint-Laurent Montréal?
There are 3 ways to get from Montreal-Trudeau International Airport (YUL) to Hôtel Saint-Laurent Montréal by taxi, car, or bus.
Car: Get on A. 520 from boul. Roméo-Vachon N and Rue Jacques-de-Lesseps
Follow A 20 and QC-136 to Rue Saint-Antoine E in Ville-Marie, Montréal. Take exit 6 from QC-136
Drive to Bd René-Lévesque E
Taxi: There are taxis available in front of the YUL Airport, it takes around 20 to 30 minutes with no traffic from there to the hotel. It is a flat fee of $42 (subject to change without notice).
Bus: From Montréal-Pierre Elliott Trudeau International Airport YUL Aéroport Montréal-Trudeau
Take bus 747 - YUL Aéroport / Centre-Ville
Get off at René-Lévesque / De l'Hôtel-de-Ville
Walk to Hôtel Saint-Laurent Montréal
What is the cost of a taxi from airport?
The taxi from Montreal-Trudeau International Airport (YUL) to Hôtel Saint-Laurent Montréal is a flat fee of $42 (subject to change without notice).
Does the hotel have parking?
The Hôtel Saint-Laurent Montréal offers limited paid underground parking Please note that we have an underground height restriction of 6'7. Pricing is quoted in CAD and subject to the mandatory taxes and are per vehicle. First come first served, space is not guaranteed and cannot be reserved.
1 to 6 nights: $30 per night
7 to 14 nights: $26 per night
15 to 27 nights: $24 per night
28+ nights: $300 per 28-night cycle
Is there a pool at the Hôtel Saint-Laurent Montréal?
No. The hotel does not have pool.
Do you accept cash or debit as security/damage deposit upon check in?
The property accepts credit card at time of check-in. You may decide to prepay room and tax by cash or debit upon check-in or switch payment at check-out to such. This does not limit the need to provide a valid credit card at time of check-in to be authorized.
Note: we do not accept Visa Debit or Mastercard Debit or prepaid credit cards as forms to preauthorize. They can be used to pay for room and tax, but they are not seen as a form of transaction that we can preauthorize, so they are not valid as only form of payment.
Which buses go by the hotel?
The buses are 150, 350, 355, 358, 364, 410, 427 and 747
How far are you from the Subway?
We are close to 2 stations: Champ de Mars & Saint-Laurent both a 7-minute walk
I am having problems making an online reservation. Is there a toll-free number I can call for help?
Sorry to hear this, please give us a call at 1-866-835-7707.
Is your reservation process secure?
For your security, any personal information such as your credit card number or phone number will be encrypted before being transmitted over the internet.
Can I modify my reservation?
If you need to modify reservations on our website, you may do so via your confirmation email or by logging in to your account or alternatively by calling 1-866-835-7707. If you spoke to an agent to make your reservation, please contact the hotel at 1-866-835-7707.
If you need to modify reservations made through another travel site such as Expedia, Booking.com, Hotels.com, Priceline or Agoda etc., please contact them directly for assistance.